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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Duncan Palmer

July 24, 2025

5  out of  5
rating by Duncan Palmer
"Had to take care of some billing issues and Tori did a great job getting me all set in under 5 minutes. Was so quick and easy"
We responded:
"Thanks so much, Duncan! We’re glad Tori could help get everything taken care of quickly and easily. We’re always here to make things smooth for our customers—thanks for being part of the Dennis Hurst State Farm family! 👏"
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Lamon Cole

July 22, 2025

5  out of  5
rating by Lamon Cole
"My experience with changing over to the bundle insurance was excellent. Matthew was awesome he was very patient with me during the process. The process was seamless! Job well done."
We responded:
"Thank you so much, Lamon! We’re thrilled to hear your experience was a great one. We agree—Matt is awesome! 🙌 We’re so glad the switch was seamless and that you felt supported every step of the way. Welcome to the Dennis Hurst State Farm family—we’re always here when you need us! 👏"
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Tracy Barclift

July 22, 2025

5  out of  5
rating by Tracy Barclift
"Excellent quality services on the spot!!!"
We responded:
"Thanks so much, Tracy! 🙌 We’re so glad we could provide quick and quality service when you needed it. It’s always our goal to be here for you—on the spot and ready to help! 💬✨"
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Tasha Bush

July 18, 2025

5  out of  5
rating by Tasha Bush
"I worked with Matthew Goodman on my policy and I was educated on so much. He answered all of my questions and let me know his office is a unit and all equally invested in great service. I was happy to switch over to StateFarm from my previous company."
We responded:
"Thank you so much, Tasha! We’re thrilled to hear that Matt took great care of you and made the switch to Dennis Hurst State Farm a smooth and informative experience. 🙌 Our entire team is truly committed to providing excellent service, and we’re so happy to have you as part of the Dennis Hurst State Farm family. Welcome aboard! "
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Michael Gardner

July 2, 2025

5  out of  5
rating by Michael Gardner
"Just want to say thank you to Dennis and his office for helping me out to get my information crossed over from Utah to Virginia."
We responded:
"Thank you, Michael! We’re so glad we could help make your transition from Utah to Virginia a smooth one. 😊 We’re always here if you need anything!"
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Rosa Marshall

June 12, 2025

5  out of  5
rating by Rosa Marshall
"Matt is friendly, professional, thorough, and attentive. In my head, Matt is my new best friend. Thank you Matt and State Farm."
We responded:
"Thank you so much, Rosa! 😊 We’re so glad to hear Matt made such a great impression—he really is one of a kind! We’ll be sure to pass along your kind words. We’re lucky to have you as part of the Dennis Hurst State Farm family! 💬❤️ "
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Trista Machado

May 13, 2025

5  out of  5
rating by Trista Machado
"Matt was extremely helpful in adding my newest vehicle to my policy, as well in helping me navigate the claim process with my son’s accident. He made the process smooth & stress-free."
We responded:
"Hi Trista! Thank you for taking the time to share your experience! We’re so glad Matt was able to support you through both adding your vehicle and navigating the claim process. It means a lot to know we could help make things a little easier during a stressful time. We’re always here when you need us! "
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Calvin Simon

May 12, 2025

5  out of  5
rating by Calvin Simon
"Krystal, made me feel like family. The process was actually fun."
We responded:
"Hi Calvin! Thank you so much for your kind words! We’re so glad to hear that Krystal made the process feel welcoming—and even fun! That’s exactly the experience we hope to create. We appreciate you being part of our Dennis Hurst State Farm family! "
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ROC ENTERPRISES

May 10, 2025

5  out of  5
rating by ROC ENTERPRISES
"⭐️⭐️⭐️⭐️⭐️ I can't recommend Dennis enough! He has been our insurance agent for years, and the experience has been nothing short of fantastic. One of the standout qualities is that he actually answers his phone! It's so refreshing to have an agent who is always available to help with any questions or concerns. Dennis truly goes above and beyond for his clients, ensuring we have the best coverage for our needs. If you're looking for a reliable and attentive insurance agent, give him a call—you won’t be disappointed!"
We responded:
"Thank you so much for your thoughtful review! We’re truly grateful for your continued trust over the years. Dennis is passionate about being there for his clients, and it means a lot to hear that his commitment is making a difference. We’re always here when you need us—and we appreciate you being part of our community!"
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Glaciers

May 1, 2025

5  out of  5
rating by Glaciers
"I am very pleased with the assistance and patience. They had with me with all my questions and changing the policy to different scenarios to see what my best options would be. I've been with State Farm with my home For 10 years or so probably more just recently switched my car over and it has saved me a huge amount of money And have better auto coverage than I previously had with my previous company. If you are looking for insurance I would highly recommend reaching out to them. They have been wonderful and I'm glad they were able to assist me with getting all the coverage I needed and more!!"
We responded:
"Thank you so much for your kind words and loyalty over the years! 😊 We’re thrilled to hear that our team could help you explore your options and find the coverage that fits you best — and that you’re seeing savings, too! It’s always our goal to make the process smooth, thorough, and personalized. We’re grateful to have you as part of the Dennis Hurst State Farm family and truly appreciate your recommendation. Don’t hesitate to reach out anytime — we’re always here to help! "
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Marie Lopez

April 24, 2025

5  out of  5
rating by Marie Lopez
"Matthew was very helpful patient and professional. Thank you Matthew"
We responded:
"Thank you, Marie! 😊 We’re so glad to hear that Matthew was able to help and provide you with the service you deserve. We appreciate your kind words and are always here to assist you! "
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Dilioha Jude

April 21, 2025

5  out of  5
rating by Dilioha Jude
"Matt was awesome and very detailed. I enjoyed speaking with him"
We responded:
"Thank you, Dilioha! We’re so glad to hear that you had a great experience with Matt. He truly cares about making sure everything is clear and helpful during every conversation. We appreciate you taking the time to share your kind words! "
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Rebecca Ortiz

April 21, 2025

5  out of  5
rating by Rebecca Ortiz
"Matt was extremely thorough and attentive during the entire process. He explained our different coverage options and helped us understand the best choice for our current needs. Thanks Matt and State Farm!"
We responded:
"Thank you so much, Rebecca! We’re thrilled to hear that Matt provided such attentive and helpful service. Taking the time to walk through your coverage options is what we’re all about—helping you feel confident in your choices. We appreciate your kind words and the opportunity to serve you! 😊👏"
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Gabriel Putman

April 13, 2025

5  out of  5
rating by Gabriel Putman
"Matt Goodman is probably the most helpful and easiest person I have had the pleasure to talk to in the insurance field"
We responded:
"Thank you so much, Gabriel! We’re thrilled to hear that Matt made your experience such a positive one. He’s a great part of our team, and we’re glad he was able to assist you with ease and professionalism. We truly appreciate your kind words and the opportunity to help with your insurance needs!"
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everette hale

April 3, 2025

5  out of  5
rating by everette hale
"Great service"
We responded:
"Thank you, Everette! We appreciate your kind words and are always here to provide great service. Let us know if there’s anything else we can do for you! 😊"
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Carol Meyers

March 19, 2025

5  out of  5
rating by Carol Meyers
"Matthew Goodman with Statefarm in Norfolk, Va, provided professional, helpful, and very useful assistance with our car insurance issues. Would highly recommend Statefarm and Matthew to friends and family. Thank you, Matthew for your help!!"
We responded:
"Thank you, Carol! We’re so glad to hear that Matthew provided you with professional and helpful service. Your recommendation means a lot to us, and we truly appreciate you trusting us with your insurance needs. If you ever need anything, don’t hesitate to reach out! "
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LadyLovelyBones

March 7, 2025

5  out of  5
rating by LadyLovelyBones
"I have been with Dennis Hurst and team for over five years. They provided great service and deals. Will likely be with them for another five years. <3"
We responded:
"Thank you so much for your loyalty and kind words! ❤️ We’re grateful to have you as part of the Dennis Hurst State Farm family. It’s our pleasure to provide you with great service and support year after year. Here’s to the next five years and beyond! 😊"
Profile photo of Heath Jones

Heath Jones

March 4, 2025

5  out of  5
rating by Heath Jones
"Dennis and his staff have been taking care of my family’s insurance needs for several years now. Any questions I have are always answered promptly and efficiently. Whenever I speak to someone in the office, I am always treated with respect and I never feel rushed or pressured. Dennis and his staff were able to save me a significant amount of money on my home and auto policies when I switched from a different company. Thank you Dennis and staff for all you do!!"
We responded:
"hank you, Heath! We truly appreciate your loyalty and kind words. Taking care of you and your family’s insurance needs is our top priority, and we’re so glad to hear that you’ve had a positive experience with our team. We’re always here to answer your questions, provide guidance, and ensure you have the coverage that fits your needs. Thank you for trusting us—we’re grateful to have you as part of our State Farm family! 😊"
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Ray Burton

February 27, 2025

5  out of  5
rating by Ray Burton
"Matt was great to deal with, very knowledgeable and came through with all my insurance needs.. highly recommended state farm."
We responded:
"Thank you, Ray! We’re so glad to hear that Matt provided knowledgeable and helpful service for all your insurance needs. Your recommendation means a lot to us! We’re always here to help—just give us a call anytime. 😊👏"
Profile photo of Morgan Reid

Morgan Reid

February 26, 2025

5  out of  5
rating by Morgan Reid
"Matt was so patient and helpful! He got me set up to save in minutes and was great the whole way through. I would definitely recommend this particular State Farm group! Who doesn’t want to save money?!"
We responded:
"Thank you, Morgan! We’re so glad to hear that Matt provided you with great service and made the process smooth and easy. We appreciate your recommendation and are always here to help! If you ever need anything, don’t hesitate to reach out. 😊"
Profile photo of Victoria Johnston

Victoria Johnston

February 17, 2025

5  out of  5
rating by Victoria Johnston
"Dennis has been my go to insurance agent for almost six years! He’s helped me with multiple cars and homes in every single way possible. If I wasn’t moving to another state, he would be my only insurance agent ever! Professional, caring, and a true expert! He has helped insure two homes and two cars for me since I’ve met him. He fights to get the best prices for me every time. Most importantly, any time I have had an issue, he prioritizes my concerns and takes care of me. I don’t know many (or maybe any) agents that will stop whatever they’re doing in order to make sure their client is taken care of. Whether he’s on the clock or off the clock, he’ll always exceed expectations!"
We responded:
"Hey Victoria, we have really enjoyed assisting you over the last four years. You were such a pleasure to speak to and we hope you enjoy your stay in your new state that you’re moving to as always whenever you come back please stop by and see us. "
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Joseph Noah

February 13, 2025

5  out of  5
rating by Joseph Noah
"Very understandable and willing to get the job done for the customers."
We responded:
"Thank you, Joseph! We appreciate your kind words! We are always committed to providing top-notch service and getting the job done for our customers. We’re here whenever you need us! "
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Lane Goelz

February 12, 2025

5  out of  5
rating by Lane Goelz
"Very good service! Thank you."
We responded:
"Thank you, Lane! We appreciate your kind words and are always here to help. If you ever need anything, don’t hesitate to reach out! 😊 "
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Sheila Spotwood

February 10, 2025

5  out of  5
rating by Sheila Spotwood
"I love how Dennis and his group help me the way they handle their business is awesome! Thanks again for all you have done!"
We responded:
"Thank you so much, Sheila! We truly appreciate your kind words and are grateful for the opportunity to help. Our team is always here for you whenever you need us. Thanks for being a part of the Dennis Hurst State Farm family! ❤️🏡🚗 "
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Lynette Barkley

February 5, 2025

5  out of  5
rating by Lynette Barkley
"I am a State Farm fan. Krystal is my agent for my car insurance, renters and life insurance. She is knowledgeable, professional, and understands what I need for coverage. Can't say enough about Krystal and the State Farm Team in Norfolk."
We responded:
"Lynette, thank you for your kind words and for being a part of the State Farm family! 😊 We’re so happy to hear that Krystal has provided you with the knowledge and support you need. Your trust and appreciation mean so much to us! We’re always here for you. 🚗🏡❤️"